RESPONSIBILITIES:

Database planning, baselining, scaling and capacity planning.

• Keeping databases in the database environment operating to availability and performance SLAs

Recommending technologies for meeting business and workload requirements.

• New technologies or additions to existing technology stack that improves system or business output

Database performance

• Defining SLAs for database performance and availability with the business.
• Provide metrics and methods to measure the metrics
• Optimization of database performances through database design, indexing identifications and performance tuning.
• Meet the performance metrics
• Ensure healthy, optimized databases across all environments.
• Troubleshooting database problems and issues

Backup and recovery

• Meet backup recovery time and recovery point objectives
• Security and Access Reviews
• Ensuring database security, high availability, backup and recovery of all databases

Installation and upgrades

• Databases installed as per specifications and standards
• Successful upgrades that produce minimum business downtime.

Vendor Management

• Vendors meets the SLA and performance metrics and measure vendor performance

Internal and external Communication

• Produce timeous and accurate reports
• Reporting to internal and external stakeholders on performance of ICT Databases and Data Management.
• Manage technical reporting and escalation.
• Produce timeous and accurate reports
• Resolve escalations within SLA

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 7 in Information Technology, Computer Science or related field
• Certification and training on Microsoft SQL Server including detailed knowledge of the database and DBMS software, and some programming skills.
• Exposure to at least one major provider: AWS, Azure, or Google Cloud
• Advanced SQL scripting capability
• Minimum of 10 years ICT general experience.
• Minimum of 7 years ICT database experience

Preferred

• ITIL foundation certification
• Exposure to NoSQL databases