MINIMUM QUALIFICATIONS/EXPERIENCE (ESSENTIAL)

• Degree in a related field
• 3 – 5 years Risk management, QA and Compliance experience within the Insurance industry

Responsibilities
Data Collection and Analysis

• Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Insights and Reporting

• Contribute to the preparation of various data and analytics reports.

Environmental, Social, and Governance (ESG)

• Follow the organization’s environmental, social, and governance (ESG) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; and identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.

Sustainability

• Follow the organization’s sustainability policies and procedures in order to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in sustainable working methods; identify instances of unsustainable, adherent behavior within the team and take appropriate action, escalating serious issues as appropriate.

Regulatory and Compliance Management

• Investigate standard incidents using current regulatory and compliance processes, systems, and procedures, and take action to solve immediate compliance issues. Advise more senior colleagues on more complex problems.

Audit Compliance

• Deliver audit assignments in nominated client areas. Develop individual audit plans and detailed scope, deliver the fieldwork, report findings and opinions, agree on corrective actions with auditees, and refer serious or contentious issues to the lead auditor.

Information and Business Advice

• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.

Document Preparation

• Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.

Business Requirements Identification

• Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly.

Internal Communications

• Help others get the most out of internal communications systems by offering support and advice.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

• Action Planning, Adaptive Thinking, Auditing Operations, Business, Compliance Software, Database Reporting, Data Classification, Data Compilation, Data Controls, Data Modeling, Evaluating Information, Management Reporting, Numerical Aptitude, Oral Communications, Policies & Procedures, Professional Presentation, Sustainability

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Ensures Accountability
• Financial Acumen
• Instills Trust
• Manages Complexity
• Optimizes Work Processes

Education

• Bachelor of Commerce (BCom): Risk Management (Required), NQF Level 5 – Higher, Advance or Occupational Certificate or equivalent