About the Role

• The Payments team oversees all payment products, including both Card and Electronic Payments.
• This encompasses the entire payments landscape, covering systems, processing, and business aspects. Within this framework, the Payments Data Strategy team is dedicated to managing all data-related activities. Our focus areas include data strategy, forecasting and predictive modeling, insights and business analysis, as well as monitoring and reporting. By utilizing data analysis and visualization tools, the Business Intelligence Analyst will generate actionable business insights that drive tangible value for the organization.
• This role involves influencing and supporting the organization in making data-driven decisions that enhance performance, optimize operations, and drive growth.

Education (Minimum)

• A relevant tertiary qualification in Business Administration or Statistics

Education (Ideal or Preferred)

• Certification in Business Analysis

Minimum Requirements

• At least 3 years’ experience as Business Intelligence Analyst or equivalent (data analyst etc.) including experience in data analytics, BI methods and tools, data warehousing and the data life cycle.
• Experience in identifying, quantifying, and subsequently delivering value on how to solve business challenges using data
• Experience with stakeholder engagement
• Experience in working with data on cloud platforms, such as AWS or Microsoft Azure
• Experience in building data visualisations using tools such as Power BI
• Experience of using SQL to prepare and analyse data

Knowledge:

• Knowledge and basic experience in using low/no code AutoML on modelling tools such as Power BI or AWS Sagemaker
• Design thinking
• Dimensional Modelling
• The Data Product Life Cycle (DPLC)
• Knowledge of data privacy and security regulations and best practices
• Knowledge and understanding of data quality and incident management
• Knowledge and experience of agile project management methodology

Ideal:

• Previous experience working in business analysis in the banking sector
• Knowledge of change management principles and practices

Skills

• Commercial Thinking Skills
• Facilitation Skills
• Numerical Reasoning skills
• Presentation Skills
• Problem solving skills