Website EXL South Africa
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics.
Job Description
- AVP Logistics is primarily responsible smooth logistics operations while achieving SLA’s. Team development & attrition management, Vendor development including arrangement of back-up vendors. Additionally, the role will be functionally responsible for all initiatives related to Information Security, Business Continuity, Disaster Recovery as well as compliance to other certifications as per the need of the business. Further, the position will ensure adherence to laid down procedures & meet all internal & external audit requirements for the functional area. Overall, all of these activities must be carried out in line with Exl`s corporate governance objectives.
Responsibilities
- Responsible for managing & maintaining smooth logistics operations for all Respective Geo’
- Responsible for being proactive to drive results and anticipate issues if any in order to mitigate rather than work in a reactive mode.
- Conduct regular internal checks, physical verifications to validate implementation of systems & processes.
- Develop a strong vendor base and work towards maximizing value for EXL. Also, build adequate back-ups for core deliverables in order to achieve an uptime.
- Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large.
- Optimization of recourse and bring about efficiencies within the department _ work towards cost savings on a budget v/s actuals of approx 5-7%.
- Create a responsive environment within the department with the objective of being highly customer centric to meet internal deadlines _ quick TAT on all pending issues.
- High organization skills in managing projects.
- Demonstrated experience with continuous improvement initiatives highly desirable
Qualifications
- Graduate / Post Graduate with industry specific knowledge / service industry background with working knowledge of functional area including electro-mechanical , projects, logistics & travel.