As a Customer Service Clerk, your main responsibility will be to deliver excellent customer support services. You’ll enhance the customer experience by executing predefined objectives and adhering to agreed standard operating procedures (SOPs). If you thrive in a fast-paced environment and enjoy helping customers, this could be the perfect fit.

Key Responsibilities:

• Customer Service: Respond to customer queries, complaints, and requests efficiently, accurately, and courteously.
• Process Improvement: Support the development and maintenance of customer service processes. Identify opportunities to enhance client servicing.
• Risk Management: Ensure compliance with Absa’s risk and compliance policies, as well as legal and regulatory requirements.
• Stakeholder Management: Establish and maintain professional relationships with stakeholders to ensure their needs are met quickly and effectively.
• Self-Development: Take initiative in your own training and development to ensure continuous personal and professional growth.

Qualifications Required:

• Education: Further Education and Training Certificate (FETC) in Business, Commerce, and Management Studies or a related field.

Role Type and Location:

• Location: Beaufort West
• Job Type: Full-Time (Hybrid Work Setup)
• Time Left to Apply: The application deadline is March 10, 2025, so don’t miss out!

Why This Role is Perfect for You:

• Competitive Compensation & Benefits: Enjoy a comprehensive benefits package designed to reward your contribution.
• Growth Opportunities: Develop your skills in a rapidly growing company that values its employees and promotes from within.
• Hybrid Flexibility: Enjoy the benefits of working both from home and in the office, offering you the flexibility you need to balance work and life.
• Be Part of Something Bigger: Join an organization that empowers Africa’s tomorrow, one story at a time.

How to Apply:

Ready to take the next step in your career? Apply for the Customer Service Clerk role at Absa today before the deadline. Make sure to submit your application before March 10, 2025, to be considered for this amazing opportunity.